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How kalyan2 Handles Your Personal Data

At kalyan2, your personal data belongs to you — we collect only what we need to operate your account, process deposits via UPI, Paytm or PhonePe, and keep…

Data collected only as neededUPI, Paytm, PhonePe transactions securedRight to access your dataRight to request deletionIndia-specific data handling
kalyan2 How kalyan2 Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Email Privacy Request Send a written request to our privacy team at [email protected].
Live Chat Support Open the chat widget on kalyan2.net and select 'Account & Privacy' from the topic…
In-Account Settings Log into your kalyan2 account, go to Settings, and use the Privacy section to…
DATA SECURITY PRACTICES

How We Protect and Manage Your Information

kalyan2 applies layered security controls across every stage of data handling — from the moment you enter your UPI ID to the point your withdrawal clears.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly. You can manage cookie preferences in your browser settings; disabling analytics cookies does not affect account functionality.

Account Security

Two-factor authentication is available on all kalyan2 accounts. We recommend linking it to your registered phone number so that login attempts from new devices trigger a one-time code before access is granted.

Data Retention

Active account records are retained while your account is open. If you request deletion, we remove marketing and behavioural data within 14 days; financial transaction logs are held only for the period required by applicable regulations.

Third-Party Processors

Payment processors handling UPI, Paytm and PhonePe transactions receive only the minimum data needed to complete the transfer. We contractually require them to handle that data under terms no less protective than this policy.

Your Right to Access

You can request a full export of the personal data we hold on you at any time through Settings or by emailing [email protected]. We will send you a structured file within 30 days of confirming your identity.

Policy Update Notices

When we update this privacy policy in a material way, we send a notification to your registered email address and display a banner on the site for 14 days so you have time to review the changes before they take effect.

Common Questions About Your Privacy on kalyan2

We have put together answers to the questions our account holders ask most often about data rights, cookie use, payment data and how to reach us if something needs to change. If your question is not covered here, write to [email protected] and we will respond within two business days.

We store your name, email, phone number, payment identifiers such as your UPI handle or Paytm wallet ID, session logs and device data used for fraud prevention. We do not store your UPI PIN or Paytm/PhonePe passwords at any point.

Yes. Go to Settings inside your account, select Privacy, and tap 'Download my data'. You will receive a structured file within 30 days. Alternatively, email [email protected] with your registered account email and we will process the request manually.

Submit a deletion request through Settings or email [email protected] from your registered address. Marketing and behavioural data is removed within 14 days; transaction records linked to financial compliance obligations are retained for the legally required period.

No. We do not sell or share your personal data with advertisers or data brokers. Payment processors receive only what is strictly necessary to route your UPI, Paytm or PhonePe transaction, and they are bound by contractual data-protection terms.

We use session cookies to keep you authenticated and analytics cookies to identify pages with slow load times. Analytics cookies can be disabled in your browser without any impact on your ability to deposit, withdraw or access the lobby.

Email [email protected] immediately. Include your account username and a description of the concern. Our privacy team will acknowledge your message within 24 hours and begin an internal investigation. You also retain the right to escalate to your local data authority.

Access to kalyan2 and the related data-handling practices depend on local law and are available where local law permits. If you are in India and your access is permitted under local law, this policy covers all data we collect in connection with your account.