Reference

Our Terms, Your Rights on kalyan2

kalyan2 operates under a clear legal framework so you always know where you stand — from account creation to data handling and dispute resolution.

Jurisdiction-Aware PolicyData Protection StandardsTransparent Account TermsUser Rights & RecourseIndia-Applicable Clauses
kalyan2 Our Terms, Your Rights on kalyan2
LEGAL CONTACT PATHS

Reach Us on Policy or Legal Matters

Email Legal Team Send detailed legal or policy queries to our dedicated address at [email protected].
Live Chat Support Our live chat team handles account-level legal questions in real time, seven days a…
Formal Written Notice For formal legal correspondence, including data access requests and account dispute submissions, send written…
POLICY HANDLING STANDARDS

How kalyan2 Manages Data and Account Security

We apply a layered approach to data protection, account security and policy transparency so that every interaction on the platform is handled with clear accountability.

Data Collection Scope

We collect only the data necessary to operate your account — name, contact details, payment identifiers and activity logs. We do not sell or share this with third parties outside the scope defined in our privacy policy.

Cookie Use and Control

Our site uses functional and analytical cookies. You can manage cookie preferences through your browser settings at any time. Disabling non-essential cookies does not affect core account or payment functionality.

Account Security Protocols

Accounts are protected with encrypted login, two-factor authentication options and session timeout controls. Any suspicious login attempt triggers an automatic alert to the registered email address on your account.

Data Retention Policy

We retain account and transaction data for the period required by applicable law and no longer. Once that period lapses, data is securely deleted from our systems unless an active legal hold is in place.

Who to Contact for Data Requests

To request access to, correction of, or deletion of your personal data, contact our Data Protection contact at [email protected]. We respond to verified data requests within 30 days as required by applicable regulation.

Requesting Policy Changes

If you believe a policy clause affects your rights under Indian law, submit a written request via [email protected] with your account reference. We review each submission individually and respond with our position in writing.

Frequently Asked Legal Questions

These answers cover the questions we receive most about your rights, our data practices, account terms and how to get formal responses from us.

The agreement applies to any person who creates an account or uses the platform where local law permits. If access is restricted in your region by applicable law, the terms make clear that you should not use the service.

Send a data access request to [email protected] with your registered account email and a valid identity reference. We verify your identity before releasing any data and respond within 30 days of a verified request.

Yes. Submit a deletion request to [email protected]. We delete personal data once the legally mandated retention period has passed. We will confirm the deletion date and any data we are legally required to retain.

We send a notification to your registered email address before material changes take effect. Continued use of the platform after the effective date is treated as your acceptance of the updated terms. You may close your account if you do not agree.

Platform terms cover how we handle payment instructions on our end. UPI, Paytm and PhonePe each have their own provider terms that govern the transfer side. Both sets of terms apply when you make a deposit or withdrawal.

Submit your dispute in writing to [email protected] with your account reference, a description of the issue and any supporting documentation. We log every submission with a reference number and respond with our findings within ten working days.

Our terms specify the governing jurisdiction in the full Terms of Service document available on the site. For India-based accounts, applicable Indian law is referenced alongside our platform jurisdiction where the two may interact.